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Platform — Monitoring and Operations

From alarm to resolved, with the proof.

A threshold tells you something is wrong. Alpha tells you what, why and how sure it is, turns it into a work order and shows every month what it cost. For every inverter, string and battery rack in your fleet.

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01 See — Monitoring

From drawing to every string, in one view.

Alpha proposes the park configuration from its drawings, shows what each park delivers against what it should deliver and flags what is off.

1.1

Configuration with AI

Alpha reads drawings and datasheets and fills in the park configuration. You check the result.

A PV park's configuration in Alpha: grid connection, field, grid meter and inverters

Sample data

How it works

  1. 01Upload the drawings and datasheets; Alpha reads out inverters, strings and MPPTs.
  2. 02Every value has the passage from the document next to it.
  3. 03You approve; only then does it become the configuration.

Ask Alpha AI

“Which strings hang off inverter 3 at North park?”

What you get

  • Park configuration down to the string
  • Source per value
  • Checked by a person
1.2

Dashboards and reports

Dashboards per portfolio, park or inverter, also as a TV view. Monthly reports per customer in your own branding.

A park's dashboard in Alpha: photo, key figures, power and irradiance, production and inverter performance

Sample data

How it works

  1. 01Standard dashboards per portfolio, park and inverter.
  2. 02A TV view for the control room.
  3. 03Monthly reports per customer in your own branding.

Ask Alpha AI

“How did North park perform last month against plan?”

What you get

  • Dashboards per level
  • TV view
  • Branded monthly report
1.3

Digital Twin

Alpha works out what each park should have delivered and sets it next to the measurement.

Predicted, expected and measured yield per month in Alpha

Sample data

How it works

  1. 01Expected yield per park from irradiance and configuration.
  2. 02Measured against expected, per day and per month.
  3. 03The gap in MWh and in euros, with the largest cause.

Ask Alpha AI

“How many MWh did North park fall short of expectation this month?”

What you get

  • Expected against measured
  • Loss per cause
  • Gap in euros
1.4

Smart alarms

Rules for PV with three levels and exceptions per time window. Alarm quality shows where the noise is.

The alarm rules for PV in Alpha

Sample data

How it works

  1. 01A rule per situation: string below expectation, inverter offline, communication lost.
  2. 02Three levels and exceptions per time window, so the night does not alarm.
  3. 03Alarm quality per rule: what was false and what was real.

Ask Alpha AI

“Which of last night's alarms were false?”

What you get

  • Rules with three levels
  • Exceptions per time window
  • Alarm quality

01 See — Detect

Find the slow losses that thresholds miss.

Alpha compares each inverter and string with what irradiance and temperature predict, and with its neighbours in the same park. A 6% drift shows up the same week, not in the quarterly report.

Lelystad Flevokust · east blocks

MWh per day · 14 days
11131517192123
MeasuredExpected
Alpha AI · Anomaly74% confidence

The east blocks are running 6.2% below expected. The west blocks are not.

The west blocks meet expectation, so it is not the inverters or the grid.

  • East strings −7.8% vs west at equal irradiance14 days
  • Satellite and pyranometer measure the same irradianceirradiance
  • No alarm or curtailment in this period14 days

01 See — Forecast

See what each site should deliver.

Expected yield per site from satellite irradiance and pyranometers, next to tomorrow's day-ahead prices. Battery power and state of charge sit in the same chart.

Expected yield

MWh per hour · today
050709111315171921
MeasuredExpected

02 Understand — Diagnose

One incident instead of twenty alarms.

Alpha groups alarms that fire together into one incident. It recognises a grid event that hits several inverters and puts the first alarm on top. Your crew records the cause, Alpha does the sorting.

alarmHENGELO TWENTEKANAAL · INV-0307:42:15

Inverter INV-03 stopped exporting

1.1 MWp offline. Grid fault code 0x2E.

Alpha AI · Root cause87% confidence

Undervoltage on feeder 12, not an inverter fault.

No site visit needed. The inverter reconnects once voltage is stable for five minutes.

  • Feeder voltage fell to 0.91 pu07:41:58
  • INV-01, 02 and 04 logged the same dip3 of 6
  • 12 similar events on this feeder since Marchhistory

02 Understand — Alpha AI

Ask your fleet a question in plain language.

Alpha AI answers from your own data and shows where the answer comes from. Try one:

Alpha AI · Answer82% confidence

Which sites lost the most energy last month, and why?

Hengelo Twentekanaal and Charleroi Aéropole account for 61% of lost energy.

Hengelo Twentekanaal lost 38.2 MWh to repeated undervoltage on feeder 12. Charleroi Aéropole lost 29.0 MWh during a three-day logger outage that hid a blown combiner fuse.

  • Hengelo Twentekanaal · 9 trips on feeder 1238.2 MWh
  • Charleroi Aéropole · logger offline 11–14 Aug29.0 MWh
  • Next largest: curtailment at Eindhoven Acht11.4 MWh

03 Batteries

Every rack, every cycle, up to the warranty.

Alpha monitors batteries down to the rack, calculates their health itself and keeps warranty, RMA and the monthly report together.

2.1

Rack and cell in view

Per container and rack the state of charge, the warmest cell and the voltage spread, every day.

A battery in Alpha with the PCS status and the warmest cell per rack

Sample data

How it works

  1. 01Every PCS with its status, power and limitation.
  2. 02Per rack the highest and lowest cell in voltage and temperature.
  3. 03A rack that drifts stands out before it becomes a fault.

Ask Alpha AI

“Which rack has the largest voltage spread right now?”

What you get

  • PCS status
  • Cell extremes per rack
  • Daily overview
2.2

SoH next to the BMS

Alpha calculates the state of health itself and sets it next to what the BMS reports.

Battery health in Alpha: Alpha's SoH next to the BMS's

Sample data

How it works

  1. 01SoH from full cycles and anchors, with a range.
  2. 02The difference with the BMS and the decline per year.
  3. 03Round-trip efficiency and what SoC drift costs per year.

Ask Alpha AI

“Does the SoH of BESS South differ from what the BMS says?”

What you get

  • Alpha SoH against BMS
  • Decline per year
  • Round-trip efficiency
2.3

Warranty and RMA

Warranties sit next to what the battery actually achieves. A faulty part follows its RMA to the work order.

Warranties with guaranteed and achieved values, with the RMAs per part on top

Sample data

How it works

  1. 01Warranty terms per battery, also read from the document.
  2. 02An RMA per part and serial number, with status and days open.
  3. 03The RMA links to the work order that replaces the part.

Ask Alpha AI

“Which RMAs have been open for more than 30 days?”

What you get

  • Warranty file
  • RMA per part
  • Link to the work order
2.4

Battery alarms

Rules for batteries next to those for PV: safety, cell balance, charging behaviour and availability.

The alarm rules for PV and batteries in Alpha

Sample data

How it works

  1. 01Safety reports from the BMS: fire, gas, insulation, emergency stop.
  2. 02Cell balance per rack and charging that deviates: C-rate, round trip, SoC.
  3. 03The same chain as for PV: alarm, fault, work order.

Ask Alpha AI

“Which battery alarms are open right now?”

What you get

  • Safety rules
  • Cell balance and charging
  • The same chain to the work order
2.5

BESS monthly report

Every month the battery's key figures: energy, cycles, efficiency, SoH and availability.

A battery's KPI overview for the monthly report in Alpha

Sample data

How it works

  1. 01Charged and discharged energy, equivalent full cycles.
  2. 02Round-trip efficiency, average state of charge, SoH, availability and data quality.
  3. 03As a PDF in the customer's branding, and as Excel.

Ask Alpha AI

“What was the availability of BESS South in October?”

What you get

  • KPI overview per month
  • Branded PDF
  • Excel

04 Operations

An alarm becomes a work order, and every month the proof.

Work orders, contracts, planning and sales in one system with the monitoring, from the first alarm to the report the customer receives.

3.1

Work orders

From alarm to work order in one click, and the technician closes it on the phone.

Work order WB-2287 in Alpha with the technician app on a phone

Sample data

How it works

  1. 01Faults per site by priority; one click makes a service request, then a work order.
  2. 02The job, its status steps and the safety notes in the technician app.
  3. 03Hours and a signature go in; the customer receives the field report as a PDF.

Ask Alpha AI

“Which work orders are open for North park?”

What you get

  • Alarm to work order
  • Technician app
  • Field report as PDF
3.2

Contracts

Service agreements per installation, from proposal to active contract with SLA and planned maintenance.

The service agreements per installation in Alpha, with SLA compliance on top

Sample data

How it works

  1. 01Package, yearly fee and term per installation.
  2. 02The SLA deadlines of every fault come from the contract.
  3. 03Notice period, amendments and signing in the same file.

Ask Alpha AI

“Which contracts end within 90 days?”

What you get

  • Contract per installation
  • SLA from the contract
  • Term and notice period
3.3

Planning

Work orders wait in the queue until you plan them, with each technician's hours and certificates in view.

The planning board with work orders per technician in Alpha

Sample data

How it works

  1. 01Queue and week board per technician.
  2. 02Hours and certificates per technician in view while planning.
  3. 03The technician sees the day in the app.

Ask Alpha AI

“Who still has room on Wednesday for North park?”

What you get

  • Queue
  • Week board per technician
  • Certificates in view
3.4

Sales

From request to signed contract: pipeline, quotes and follow-up.

The sales pipeline in Alpha with the yearly value per stage

Sample data

How it works

  1. 01Stages from request to sent, with the yearly value per stage.
  2. 02Quotes with lines and costs, sent from the system.
  3. 03Follow-up: what has stood still too long rises to the top.

Ask Alpha AI

“Which requests have stood still for more than three weeks?”

What you get

  • Pipeline on yearly value
  • Quotes
  • Follow-up
3.5

Proof in euros

The monthly report shows what was found, how fast it was fixed, and what it cost and saved.

Published monthly reports in Alpha with faults, loss and avoided loss

Sample data

How it works

  1. 01Faults, loss and avoided loss, measured against your own goals.
  2. 02Time to acknowledge, time to resolve and SLA per customer.
  3. 03Every month a fixed version, per site and per customer, in MWh and in euros.

Ask Alpha AI

“What did Alpha save for Delta Solar in October?”

What you get

  • Found, resolved, saved
  • Repair time and SLA
  • Monthly report as PDF

Connect

Reads what you already have.

Inverters, loggers, meters, weather stations, BMS and EMS. Alpha is read-only: it reads setpoints and curtailment limits, and controls nothing itself.

All connections →

See your own fleet in Alpha.

A 30-minute demo with your own data. Before the call, we connect a few of your sites.

Book a demo