Solutions — Asset managers
You manage on behalf of several owners, each with their own portals and their own report. Alpha keeps customers and portfolios in one environment, and makes each of them a fixed report in their own brand.
Recognise this
In 2017, a software vendor's CEO wrote that reporting meant copying between monitoring, spreadsheets and accounting systems, and that IPP investors required monthly figures per project company.
PV Tech, 2017Every brand has its own portal, and every owner has their own mix of brands. A 2026 Sandia study of 24 PV software providers found 30% of platforms still place restrictions and costs on data export.
Sandia via PV Tech, 2026Guidance for Welsh public-sector owners warns that monitoring platforms serve the contractor, and says those owners generally rely on unverified contractor reports.
Welsh Government, 2025-26Bram Peperzak of Twist says owners often see asset management as a cost that adds little.
Solar Magazine, 2024From problem to solution
01 — Reports built by hand
Each portfolio has its own schedule, and each report is a fixed snapshot with a checksum, in that customer's brand. It goes to the customer's report contacts as one PDF, one per installation, or one link.
02 — A portal per brand and per owner
Each owner is a customer account with its own portfolios, contacts and brand. Readings from every brand land in one data model, and access is granted per customer or per asset.
03 — Contractor reports you cannot check
The performance report checks availability and performance ratio against the park's guarantees, on your own readings. A separate compliance report shows which SLA obligations were met in time.
04 — Seen as a cost
Lost energy per cause, and per customer the repair time, the share within SLA and the loss you avoided. Your admins see it on the Value page and take it into the conversation with the owner.
What you steer on
How it is calculated
A report does not change afterwards, and it keeps the version of the brand it was made with. A correction is a new version that replaces it.
A scheduled report goes out only with automatic sending on for that customer. A report still waiting for data is never sent.
Missing data counts as missing, never as zero, so a gap cannot pass as a result in an owner's report.
Questions
No. Clients are customer accounts in your environment, with their portfolios beneath them. Access is set per customer account or per asset.
Yes. Logo and colours are set per customer and apply to its portfolios. Quotes and agreements use your own brand.
Only when automatic sending is on for that customer and the report is complete. Otherwise you send it yourself.
Yes. They can work in Alpha, or receive service requests in their own system by webhook or e-mail. The monitoring stays with you.
Read on
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